Why Valuers deserve better tools

Let’s be honest, being a property valuer in Australia is a juggling act. You’re handling sales evidence, compliance, client calls, and a mountain of paperwork. But here’s the kicker: a 2024 survey by the Australian Property Institute found that valuers spend, on average, 28% of their week on admin and data entry. That’s more than a full day every week lost to tasks that could be automated.

The Reality

Many valuation firms still rely on a patchwork of Excel spreadsheets, Word documents, and endless email threads to manage their workflow (isn’t this a system that often works until it doesn’t?). One Melbourne-based firm found themselves spending up to 12 hours each week just on manual report formatting and data collation, with the constant risk of errors and version mix-ups undermining both efficiency and client trust. After transitioning to ValuePRO’s cloud-based platform, the difference was immediate: admin time dropped by 60%, job throughput increased by 30% per month, and the error rate fell to almost zero.

With everything centralised and accessible, the team could focus on delivering high-quality valuations instead of chasing files or double-checking attachments. This experience is increasingly common across the industry, as more firms discover that the right technology isn’t just about convenience…it’s about raising standards, reducing stress, and delivering better results for clients.

Some Industry Stats:

• According to Cotality, firms using integrated valuation software report a 25% faster turnaround on standard residential jobs.
• The RICS 2023 Technology in Valuation report found that over 70% of firms adopting cloud-based solutions saw improved client satisfaction and fewer compliance breaches.

So why does it matter?

When you’re making decisions – whether you’re a valuer, a developer, or just trying to buy your first home – having the right data at your fingertips is everything. The best outcomes come from the best info, and the best info comes from the right tools.

At ValuePRO, we’re all about making life easier for valuers. Because when you spend less time on admin, you can spend more time doing what you do best – valuing property and building client relationships.